Terms and Conditions: BM Birthday Customised Touchdowns

We do not accept returns on any custom item(s), other than as required by Law as detailed in our Terms & Conditions.

All custom goods are subject to the following conditions:

  • Available from 12PM 15th November 2019 until 12PM 18th November 2019 (AEST).
  • This is a PRESALE item which means that we have not yet made these items. All orders will be produced and shipped by 9th December 2019.
  • You can choose up to 10 characters (including spaces) that will appear in capital letters above the number '10' on the back of the touchdown. We are not able to accept special characters and you cannot leave the space blank. The use of licensed, vulgar content, copyrighted content or trademarked references is subject to approval. BlackMilk reserves the right to reject any custom text that we consider as unsuitable. If we are unable to produce your custom text, you will be contacted by our Customer Service Team. If we do not receive a response from you within 48 hours, the text will default to the image example.
  • Not available to be returned unless the good is faulty or where otherwise required by law.
  • Please choose carefully as there are no cancellations or size changes allowed on customised products.
  • BlackMilk is not liable for any loss incurred due to breach of these terms.
  • Whilst we endeavour to ensure all details, descriptions and prices listed on the Website are accurate, errors may occur. Any information we provide in relation to availability of products/service is a guide only and is subject to change without notice. We will not be liable for any lack of availability of products that have been ordered through the Website. If we discover an error we will inform you of this as soon as possible and give you the option of reconfirming your order or cancelling it.

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