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Wanna make a return? No probs! Here's how:
30 Day Returns
When you get your gear, you have 30 days to get it back to us.
If it doesn't fit or you don't love it as much as you hoped, you can simply return it!
Fill in the returns form below and we'll email you with all the deets :)
Get started with your return right here!
Please note that all postage costs must be covered by the customer, unless the garment is faulty.
If you received a faulty garment or the wrong item, please email us at firstname.lastname@example.org so we can make it right!
What is your returns policy?
There are only 2 rules: your return needs to be received by us within 30 days of you receiving your gear, and your gear needs to be unwashed and unworn (tried on is totes cool!). Swimsuits must have the hygiene sticker still attached. Unfortunately we can't accept returns for any items that show signs of being worn around :(
What return options can I choose from?
You can select either a refund for the cost of the item, or a 110% store credit.
110% store credit?
Aw yeah. If you choose a store credit for your return, we'll send you a voucher for 100% of cost of your item AND an extra 10% use on your next order.
PLEASE NOTE: If you’re making use of our FREE RETURNS offer for Australian orders, you will not be able to receive 110% store credit. If you select store credit and use our FREE RETURNS offer, you will receive a 100% store credit.
110% store credit is to compensate you guys for returns postage, so we can’t do it if you made a return for free!
What if you guys sent me a faulty item?
Uhoh, we're super sorry! We pride ourselves on quality control, because we want you to LOVE your gear – from up close, from far away, after rocking it all day.
If we sent you an item that isn't quite right, please email email@example.com and we'll do everything we can to put a smile back on your dial.
Can I return sale or museum release items if it doesn't fit or I change my mind?
Nope :( Sale and museum release items can only be returned if they are faulty.