Easy Returns

In light of probable worldwide shipping delays, we have temporarily updated our returns policy to allow for 60 day returns. This applies to any orders dispatched from our warehouse from 1st March 2020.

Select the area you live to get return deets for your country!

Sometimes, you get your order, try on your gear, and something just ain’t right. Hey, it happens! You can return any eligible item to BMHQ within 60 days of delivery, as long as it’s unworn and undamaged, and still has all the original labels, tags and hygiene stickers intact. Please note: we are unable to offer item exchanges.

The first step is to fill out the returns form below – easy peasy! Our team will then send you a confirmation email that has all the info you need to complete your return.

Package up the item you want to return (you can even re-use the BlackMilk bag your order came in). Address it to the address provided in your returns confirmation email, and take it to your closest Australia Post office to get it on its way. You can also use ParcelPoint to make it even easier. For more info on the returns process, check out our FAQs.

Sometimes, you get your order, try on your gear, and something just ain’t right. Hey, it happens! You can return any eligible item to BMHQ within 60 days of delivery, as long as it’s unworn and undamaged, and still has all the original labels, tags and hygiene stickers intact. Please note: we are unable to offer item exchanges.

The first step is to fill out the returns form below – easy peasy! Our team will then send you a confirmation email that has all the info you need to complete your return.

Package up the item you want to return (you can even re-use the BlackMilk bag your order came in). Address it to the address provided in your returns confirmation email, and take it to your closest post office to get it on its way. You can also use OmniReturns to make it even easier. For more info on the returns process, check out our FAQs.

Sometimes, you get your order, try on your gear, and something just ain’t right. Hey, it happens! You can return any eligible item to BMHQ within 60 days of delivery, as long as it’s unworn and undamaged, and still has all the original labels, tags and hygiene stickers intact. Please note: we are unable to offer item exchanges.

The first step is to fill out the returns form below – easy peasy! Our team will then send you a confirmation email that has all the info you need to complete your return.

Package up the item you want to return (you can even re-use the BlackMilk bag your order came in). Address it to the address provided in your returns confirmation email, and take it to your closest post office to get it on its way. For more info on the returns process, check out our FAQs.

Returns Form

Please note: we are only able to offer store credit or refunds, no product exchanges! Check out our FAQs below for more info on returns.

This form goes to an inbox that is only accessed once returns are received and is not monitored for customer enquiries. If you have a question about your return that is not covered by the FAQ, please get in touch with us at hello@blackmilkclothing.com and our CX Wizards will be there to help!


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