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OmniReturns for US
What is OmniReturns?
OmniReturns is a simple and trackable return service available to our US customers that lets you send any return parcels to a US address!
It's super simple to use – just complete a returns form as usual and email our CX team on email@example.com BEFORE you head to our return portal. It normally costs a flat fee of $9.50USD for your returns parcel, but until 31 December 2018 you can lodge your return for free*, and you can post it off with a print-at-home label - easy!
From there, our usual return process applies and we'll email you just as soon as we've processed your return!
The usual Terms and Conditions apply and so all postage costs for returns must be covered by you and the products are your responsibility until they reach our office. Unfortunately, BlackMilk cannot be responsible for lost parcels being returned.