SHIPPING

SHIPPING

We always aim to post your order as quickly as possible (usually within 48 hours) but there might be some delays – especially after releases! Your patience is appreciated.

If you want to guarantee your parcel will arrive by a certain date, we recommend shipping via Express Courier where available.

Remember! You can also grab a gift voucher. GIFT VOUCHERS make awesome gifts and are emailed immediately, so no worries about shipping!

Note: International Standard Shipping can take up to 6 weeks. Customers outside Australia may be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

CHRISTMAS SHIPPING DATES

Want to make sure you get your shiny gear in time for Christmas? Here are the FINAL dates you can order by to make the cut-off:

Australia / Domestic: Order by Friday 15th December (AEST) with Express Post ($4.95AUD for orders worth up to $99AUD, free for orders worth $100AUD or more.)

International: Order by Friday 15th December (AEST) with UPS Express ($18AUD for orders worth up to $399AUD, free for orders worth $400AUD or more.)


Please note: Customers outside Australia may also be liable for any customs and import duty, quotas, permits, UPS handling fees, product restrictions and other local requirements.

AUSTRALIA

Option: Express Post – For orders up to $99.99 AUD
How much: $4.95 AUD
How long will it take: 1-3 business days after being shipped
Tracking: Full tracking available through Australia Post

Option: Express Post – For orders of $100 AUD and over
How much: Free!
How long will it take: 1-3 business days after being shipped
Tracking: Full tracking available through Australia Post

Option: Pick Up from BMHQ in Brisbane (Banyo)
How much: Free!
How long will it take: We will let you know when your order is ready to collect.
Tracking: N/A

WORLDWIDE- STANDARD DELIVERY

Option: Standard International** - For orders up to $119.99 AUD
How much: $10 AUD
How long will it take: 1 - 4 weeks* after being shipped depending on destination
Tracking: Tracking available through Australia Post

Option: Standard International** - For orders of $120AUD and over
How much: Free!
How long will it take: 1- 4 weeks* after being shipped depending on the destination
Tracking: Tracking available through Australia Post
Note: If you choose this option and your package goes missing, we can't be held liable.

*Standard delivery times. Excludes public holidays and time in customs (if applicable). Postage may be subject to delay due to causes outside BlackMilk Clothing and Australia Post control.

**Standard international shipping is only available in selected countries. To find out if we can ship to your country and what shipping options are available to you check out the list  HERE. Otherwise, you will be advised at checkout if free standard shipping is unavailable for your country.

Please note: Customers outside Australia may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements.

EXPRESS DELIVERY

Option: UPS Express Courier  - For orders up to $399.99 AUD
How much: $18 AUD
How long will it take: 2-5 business days after being shipped
Tracking: Full tracking available through UPS

Option: UPS Express Courier - For orders of $400 AUD and over
How much: Free!
How long will it take: 2-5 business days after being shipped
Tracking: Full tracking available through UPS                                                              

If you ever need an order by a certain time or would like full tracking, we do recommend using International Express (UPS) shipping as it offers full tracking and generally requires a signature upon delivery. Delivery time is usually in 2-5 business days, once the parcel has left us.

Please note: Customers outside Australia may also be liable for any customs and import duty, quotas, permits, UPS handling fees, product restrictions and other local requirements.

RETURNS

When you get your gear, you have 100 days to get it back to us. Your return needs to be received by us within 100 days from the date of your order. All products need to be unwashed and unworn. Swimsuits must have the hygiene sticker still attached. Unfortunately we can't accept returns for any items that show signs of being worn. Fill out your returns form HERE!

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